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门诊就诊流程

Guidelines for Outpatient Service

发布时间:2018-10-22 点击数:


1、门诊工作时间

Outpatient Service Hours

周一至周五:8:00-12:00 14:00-17:00    周六、周日:8:00-12:00

Weekdays: 8:00-12:00 14:00-17:00       Weekend: 8:00-12:00

2、预约挂号方式

         Booking Services

非现场预约挂号:可提前0-7天                                                                                                                                                                                                                                                                                                                                                                                                                                      

Offsite booking: 0-7 days in advance

现场预约挂号:现场自助服务机、收费处

Onsite booking: self-service machine, toll booth

微信:深圳大学总医院微信公众号

By Wechat: To search Wechat official account of Shenzhen University General Hospital

电话:0755-21839888/21839889 /114

By Telephone: 0755-21839888/21839889/114

手机APP:就医160

Mobile app: Health 160

3、挂号须知

About Registration

为减少您的等候时间,请尽量通过预约挂号方式挂号就诊。自费患者需携带本人有效证件,医保患者需携带本人医保卡,挂号当天有效。

To save your valuable time, please try booking in advance. Self-funded patients need to bring valid certificates. Patients with medical insurance need to bring medical insurance cards. Registration is valid in the same day.

1、第一次就诊患者需建档后进行预约挂号。

During the first visit, patients can make appointments after setting up files.

2、已经进行预约并支付的患者直接前往分诊台分诊后候诊。

Patients who have paid for appointments shall go to the triage desk for follow-up examinations.

3、门诊一、二、三、四层均设有挂号收费处,各个诊区均设有预约挂号自助服务机。

Registration toll booths are set in the first, second, third and fourth floors of the outpatient department. Every clinic area is equipped with self-service booking machines.

4、诊查费收费标准

Examination fees

普通门诊:25元/次,副主任医师:33元/次,主任医师:50元/次。

General outpatient service: 25 yuan, Associate chief physician: 33 yuan, Chief physician: 50 yuan.

门诊病历:1元/本

Outpatient record: 1 yuan

5、诊疗、交费程序

Diagnosis, Treatment and Payment Procedures

患者凭挂号单到各诊区分诊台分诊后候诊,手机在线挂号者,凭门诊卡号直接去分诊台分诊后候诊。

Patients shall wait for treatments at the triage tables with registration forms, and patients who have registered online shall wait for treatments with the outpatient number at the triage table.

患者可扫单据上二维码或关注“深圳大学总医院”官方微信公众号进行手机交费,也可到各楼层的收费处或自助服务机交费。

Patients can pay via mobile phones by scanning the QR code on documents or by following the WeChat official account of Shenzhen University General Hospital. Patients can also pay at the toll booths or self-service machines.

6、检查

Examination

做相关检查者,请交费凭检查申请单到相应科室检查,或预约检查时间。

For related medical examination, please go to the corresponding departments according to the application form after paying the fee, or make an appointment in advance.

7、取检验、检查结果

To get laboratory and examination reports

检验、放射可自助打印报告,其他的在相应检查科室取报告。已关注“深圳大学总医院”官方微信公众号的患者可在线上查询检验、检查结果。

Patients can print the laboratory and radiation reports by self-service machines. Other examination reports are available in the corresponding departments. Patients can check the examination reports online by following the WeChat official account of Shenzhen University General Hospital.

8、取药

To get the medicine

处方24小时有效。患者凭已交费的处方笺到门诊一楼西药房取药。

Prescriptions are valid in 24 hours. Patients can get the medicine with paid prescriptions in the pharmacy on the first floor.

9、住院手续

Admission procedure

住院患者,凭门诊病历及入院通知单到住院部一楼入院登记处办理入院手续。

Inpatients shall go to the admission office with outpatient records and admission notices on the first floor of the inpatient department for the admission procedures .

10、便民服务

Service for the convenience of patients

门诊大厅提供现场预约挂号、预检分诊、导医导诊、疾病诊断证明盖章、轮椅、平车、水杯、纸、笔、针线、复印、手机充电和健康宣教资料等便民服务。门诊各诊区均设有供水装置,免费供应饮用水。

Convenient services such as onsite registration, pre-examination triage, medical guidance, providing disease diagnosis certificate, wheelchair, flatbed trailer, water cup, paper, pen, needle and thread, copying, mobile phone charging and health education materials are available in the outpatient department hall. 

Drinking water is free of charge in every outpatient clinic area.

 

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